Free Needs Analysis

What makes us different?

Our business model isn’t designed to dispatch an estimator to your project, measure a parking lot, fax you a “bid” and move onto the next lead.

If you are looking for the cheapest company you can find for your project, we would recommend you open the yellow pages.

There are 3 outcomes of every paving, concrete or pavement maintenance project:

1. The quality and scope of work differ greatly from what was contracted/paid for, thereby leaving an inferior project. The end result is the project will NOT perform as intended and will require remediation or rework in the near future. Unscrupulous contractors actually target property managers with this scope of work or bait & switch pricing.
2. The buying decision is made strictly on finding the lowest-cost provider. The low-cost provider supplies a bare-bones quote with an inferior scope of work or oversells a service (e.g. a property manager asks if seal coating will extend the life of a badly deteriorated parking lot — a reputable contractor would educate a client and explain the lot is beyond seal coating and recommend asphalt repair. A contractor trying to be the low bid would recommend seal coating to not lose the sale).
3. The client meets with a client-focused vendor who reviews the client’s scope of work, expectations and budget. The contractor’s representative then walks the parking lot with the client performing a thorough site evaluation. The contractor’s representative is there to answer any questions the client may have during the walk through. Upon returning to the office, a thorough site evaluation is submitted to the client via email complete with pictures, recommendations and a comprehensive cost proposal. The vendor takes all steps necessary to build a long-term relationship with the client.

Unfortunately, most contracts are awarded in the manner of options 1 or 2. Why, you ask? There is only a small percentage of vendors in the NJ, PA, DE & MD markets who fit the profile of option 3.

Unlike licensed trades (Plumbing, HVAC, Electrical, etc.), the pavement maintenance trade can be entered into for as little as $500 by unscrupulous and unqualified contractors and done so with no oversight by third party inspectors ensuring the workmanship.

We offer the best value for your budget dollars — not a one size fits all approach. We take the time to meet with our prospective clients and get to know them and their projects. We spend just as much time qualifying our clients as they do us.

Our business model is quite simple — we have X amount of days per season to service our clients’ portfolio of work. Our clients have X amount of projects they need completed before the end of the year. We have to carefully balance the type of clients we work for to make sure that each one is treated as if they are our largest and only client.

More than 75% of our work comes from repeat clients and referrals. We would like you to be part of the 75%. If you are genuinely looking to partner with a high-quality /service-oriented parking lot maintenance vendor, we WANT to earn your business!

We are a relationship-driven company. Would you like to see how we saved a long-term client from losing their job as a facility manager? Click Here

When you deal with our company, it is as if you are walking into a Mercedes Benz Dealer. When you buy a car from a discount / volume dealer, you go in expecting to pay a cheap price and understand that service is not something you can expect.

When you pit eight (8) different contractors against each other, all fighting to have the pleasure of performing your project and making no money, the poor results will show in the service and workmanship, or should I say, lack thereof.

Our company is the night and day difference between these commodity contractors; simply put, we are a niche business.

Our service is different from the first phone call:

• We perform a needs analysis
• We meet you on site
• We provide several options
• We walk you through the entire proposal
• We will help you present the proposal to your superiors, board, etc.
• We offer an interactive power point presentation
• We strive to educate you on our industry to help you make a better informed decision

Here is the reality of things:

1. You have a project you need to get completed by a certain deadline, with a certain budget AND you are looking to achieve a MAXIMUM value. We get it — that’s the business we’re in. We are in the customer service business — we just happen to be in parking lot maintenance. In the end, we are in the business of customer service.
2. An unseasoned contractor who does not know how to properly job cost, will, nine times out of ten underbid a job unknowingly. When they realize half-way through they are losing money, guess what? The quality and service will then be deficient while the contractor tries to scrape up what little money is left to fall to the bottom line.
3. The cheaper a contractors quote and the larger the variance between the lowest bid, middle bid and high bid, the more corners they will have to cut to make their desired mark up on the project.

Free Client Needs Analysis

• Professionally trained pavement consultants
• Custom solutions tailored to fit your needs and budget of your specific project
• Education and training on all types of pavement solutions and associated cost benefits including our “Lunch & Learns”
• Thorough understanding of budgets, reserve funds, and common area maintenance issues
• Use of the PASER Pavement Rating System for pavement rating and solution recommendation
• Documentation and detailed solutions for your personal expectations and standards on every project
• Asphalt core sampling to completely understand depth and base soil composition, minimizing the potential for future unpleasant surprises

Outstanding Project Management

• No hassles for you; we believe in “doing it right the first time”
• Detailed project plan with supporting aerial maps
• Expert traffic control, detour signage and safety plan
• 24/7 communication with sales and operations personnel

Quality Workmanship

• Highest quality workmanship in the industry. Our workmanship compared to a National Paving Company/National Service Providers sub-contractor is second to none!
• Tenured crews with average of 6 years’ experience
• All projects are maintained with the highest integrity — we don’t cut corners!
• Customer walkthrough for complete satisfaction
• Written warranty on products and services

Real Life Example of a Client In Our “Preferred Clients Group”

Picture this scenario: you get a call from your boss who is the VP Of Facilities for a shopping center REIT and are told the new loan on your shopping center has lender demands to mitigate liabilities in the parking lot and they are demanding milling and paving of several sections. The budget is $40,000. In addition, the lender is only giving you 15 days to cure the deficiencies or risk losing your low interest credit line secured by property. Your boss lets you know the job needs to be completed in 15 days, within the $40,000 budget and if not, you will lose your job.

Our client meets with us on-site to review the parking lot which is in desperate need of repair. Our client lets us know they have a $40,000 budget and the work needs to be 100% complete and invoiced within 15 days.

We job cost the project and the cost to complete the project for direct labor and direct materials is $51,000 without overhead or profit.

Our long-term client now has a dilemma on his hands, or does he? If he’d been dealing with any other company, he would probably be going back to his office to make sure his resume was current.

Not with us; we immediately rescheduled our paving crew the following week to come in and complete the project for $40,000; thereby giving our client not only $11,000 in free work, but covering the $11,000 shortfall ourselves and completing the work 8 days ahead of schedule.

Now both our client and his boss are the heroes to the CFO of the company who is sitting on pins and needles who has feared they may lose their priority financing.

As long as we continue to service this client with the service and high-quality workmanship they have come to expect; this is a client we will have for life!

You may be asking yourself, “How could a vendor possibly do this?” The answer is quite simple; we have a negotiated pricing relationship with this client and most of our clients under a Master Services Agreement.

A client’s long-term repeat business is worth far more than $11,000. If we continue to work for this client for the next 15 years, as their preferred vendor; it only cost us $733 a year to make sure we have this client’s work for the long haul. In the next 15 years, if this client moves to another facility manager position at another company, we know he will bring us along with him. It’s a win-win.