|
|
|
|
|
|
|
Home :: Challenge :: Can Your Pavement Maintinance Contractor Do This :
Can Your Pavement Maintinance Contractor Do This?
By: Steven Brahney
Here is the scenario… You are home relaxing on a Saturday with no one home trying to figure out what you are going to do today: play golf, ride your bike, go for a walk, work on the never ending landscaping project in your yard etc. Then your cell phone rings two times in a row and you discover you missed two calls from a client something must be wrong.
You customer calls with an emergency. They have a walk through on Monday and need a 30,000 sq ft parking lot at their corporate campus seal coated before 7:00 AM Monday
The Problem:
- There is a 40% chance of rain on Saturday night
- There is a 50% chance of rain Sunday and Sunday night
- You have two seal coating crews out of state on projects over 200 miles away (5 - 7 hours)
- The two seal coating crews and one striping crew in NJ this week have been given the weekend off and do not report back to work until 7:00 AM Monday morning
The Solution: We don?t worry about problems; we only focus on solutions
Time Line:
10:37 AM- CEO of Brahney Pavement Solutions receives a call from customer inquiring if there is any possible way a seal coating crew could come and seal coat / stripe a parking lot at their corporate campus. It is conveyed by the facility manager he will do anything to help to get things accomplished.
10:39 AM- CEO contacts Director Of Operations for the North Jersey Office requesting he activate emergency call dispatch to the 5 crew leaders and see which ever crew is available, if they could report to work immediately.
10:41 AM- Director Of Operation activates emergency protocol and with in 3 minutes is contacted by three separate crew leaders. Director Of Operations checks the weather and decides to not risk the job being washed out or delayed and executes our rapid production execution sequence. He decides to dispatch two seal coating crews and a striping crew to assist with job site preparation and striping. All three crew leaders contact their respective apprentices work on their crew to check their availability to work on a scheduled day off. Keep in mind that all three crew leaders are on salary and are now in effect volunteering to work on their day off.
10:55 AM- CEO contacts his customer and confirms they will make all attempts to beat the rain and complete the project.
2:35 PM- All three crews arrive on site. Prep crew begins preparing parking lot immediately, with-in 10 minutes first seal coating crew is edging, with-in 20 minutes, 2nd seal coating crew is spraying first coat
3:30 PM- First coat is applied and 90% dry due to 100 degree plus temperatures
4:30 PM- Truck pulls onto first coat to test for tire marks. Second coat is applied with two spray wands to expedite completion. Both seal coating crews are dispatched back to the shop.
5:59 PM- Striping and stenciling is completed and the project is secured with cones
Steven Brahney is the CEO / Managing Director of
Brahney Pavement Solutions. Brahney Pavement Solutions is a National Pavement
Maintenance And Management Firm located in Hillsborough NJ. If you have any
questions, he can be reached by telephone (732) 489-1857 or via email: steve@fixasphalt.com
|
|
|
|
|
Home •
Services •
Terms and Conditions •
Privacy Policy •
About Us •
Contact Us •
Emergency Service
|